FAQs / Knowledge Base

Category » Registration and Activation

There were 5 articles found in this category:

1. Re-installing or installing to a new PC and Migrating Licences
   This article covers the installation of Memory-Map on a new computer or re-installation on an existing computer following a system recovery and/or re-installation of the operating system. If you've recovered or upgraded your computer and/or re-installed Windows, your PC will have taken on a new ...
2. Classic Map Compatibility and Import 3rd Party Maps explained
   This article deals with the concepts of classic map compatibility and import 3rd party maps. As Memory-Map has evolved, so has the concept of licensing maps. Two issues that can be confusing are the classic map compatibility and import of 3rd party maps. Classic Map Compatibility - Classic maps ...
3. Can't connect to the Registration Server
   If you're firewall or internet security is stopping Memory-Map from connecting with the server, and you’re unable to overcome this (by changing your internet security settings or temporarily disabling your firewall), this document explains how to manually work round this obstacle. Manual ...
4. It says my serial number is invalid or has been converted.
   This article deals with errors received while trying to register serial numbers. When you try to register a serial number to your account, you get a message: "The old-style serial number is invalid, or has already been converted to a new-style license. To use the license, you must sign into the ...
5. When to RECOVER and MIGRATE a license?
   This article explaines the difference between migrating and recovering a license and when each is used. Recovering a license is used to restore an active license to a device that is already active in the registration system. This would be need if you deleted the memory-map licence files. That's ...