Are you using the latest software version? We find many issues are resolved by downloading and installing the latest version of Memory-Map software. From the Memory-Map toolbar click; Web > Check for Updates... then simply follow the on-line instructions to remain up to date.
Have you searched the Help files in the Memory-Map software and this Knowledge Base? It's quite likely that your question has been asked before. Why wait for a reply if the answer is right here?
Please complete as many of the form fields as you can and give a full description in your question. This will help us understand your issue and respond with accurate advice. You will receive an emailed reply, usually within 24 hours.
